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ID or Password is wrong, but they aren't wrong
JackJagger
post Mar 10 2010, 04:39 PM
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Greetings!

I live in Hungary. I have never had any problems with ISPs so here is my problem :
I downloaded the client it updated itself but whenever I try log in (I can see the Rommel server) it says ID or Password is wrong, although I typed them in without any failure . I even tried to change my password and I succeded but it doesn't let me enter with any of my problems.
Is the server offline or what could be the cause of this thing?

All the best,
JackJagger
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TonusMX
post Mar 10 2010, 04:51 PM
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Hello JackJagger,

Are you sure you are typing out your password correctly? Your ID is not case-sensitive, however your password is. Therefore if I register with a password of AbCdE12 it must be typed in that way exactly.


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JackJagger
post Mar 10 2010, 04:53 PM
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QUOTE (TonusMX @ Mar 10 2010, 05:51 PM) *
Hello JackJagger,

Are you sure you are typing out your password correctly? Your ID is not case-sensitive, however your password is. Therefore if I register with a password of AbCdE12 it must be typed in that way exactly.


Yes unfortunately I typed it right . And I tried to log in several times.
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tiger
post Mar 10 2010, 05:10 PM
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Dear JackJagger,

please submit us a support ticket about that issue. We will have the chance to provide better support in this case with a ticket than via forum.

Please visit http://www.twowar.com/blitz_support/blitz_support_insert.asp, log in and fill out all necessary information.

Thanks alot and

Best regards,
Tiger


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Tiger

Product Manager Blitz1941
https://twitter.com/blitz1941global
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Akragon
post Apr 23 2010, 10:39 PM
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I have the same problem....


It keeps saying "wrong ID or password" and its not wrong



ASSISTANCE peleaseere
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xJosephx
post Apr 23 2010, 10:53 PM
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Submit a ticket please.


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KAAAAAAAAAAAAAAAAAAAHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHNNNNNNNNNNNNNNNNNNNNNNNNNN!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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Akragon
post Apr 25 2010, 08:42 PM
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QUOTE (tiger @ Mar 10 2010, 07:10 PM) *
Dear JackJagger,

please submit us a support ticket about that issue. We will have the chance to provide better support in this case with a ticket than via forum.

Please visit http://www.twowar.com/blitz_support/blitz_support_insert.asp, log in and fill out all necessary information.

Thanks alot and

Best regards,
Tiger




Been there done that, so im guessing i'll never get to play, i've been waiting for 2 weeks
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xJosephx
post Apr 26 2010, 12:47 AM
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Did you not get my ticket I sent to you asking that if you could not log in to let me know and I would change your password? This issue really can only be solved through the ticket system.


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KAAAAAAAAAAAAAAAAAAAHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHNNNNNNNNNNNNNNNNNNNNNNNNNN!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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Akragon
post Apr 27 2010, 04:48 PM
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no i didn't get anything, send me a private message or something, change my password and send it to me.... do whatever you need to do...
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xJosephx
post Apr 27 2010, 07:51 PM
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Your Email has been entered wrong, thats what the whole issue is.


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KAAAAAAAAAAAAAAAAAAAHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHNNNNNNNNNNNNNNNNNNNNNNNNNN!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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